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Utility Descriptions and Syntax 77
bcmdiagnose
Syntax bcmdiagnose [ -ftp | -tftp ] [<device>] [-h]
Description The bcmdiagnose utility identifies the most common installation and configuration
problems. 3Com recommends that this utility be run immediately following
bcmsetup and before running any other upgrade management utility. The
bcmdiagnose utility validates that the upgrade management installation process
went as expected, and tests that the bridge/router or switch and network
management station are configured correctly. The bcmdiagnose utility validates
that:
■ The upgrade utilities are installed correctly on the NMS.
■ The bridge/router or switch is reachable over IP.
■ The bridge/router SNMP Service is correctly configured.
■ The TFTP server and file permissions are correctly configured.
■ The boot images and the configuration files are in the same directory on
drive A.
■ The software is compatible with the firmware (NETBuilder II bridge/router with
CEC only).
■ When FTP is specified for file transfer, the FTP user name and password must
be correctly configured by setting the BCMFTPUSER and BCMFTPPASS
environment variables.
The bcmdiagnose utility displays troubleshooting messages and has two error
return codes:
■ 0 for success
■ 1 for failure
Values
Options
<device> Indicates the hostname or the IP address of the bridge/router or switch.
If bcmdiagnose is invoked without the bridge/router IP address or host
name, only the installation tests of the Enterprise OS Upgrade
Management Utilities is executed. If the device is specified, the
installation test is skipped, but the utility performs the IP, SNMP, and
TFTP server configuration tests.
-ftp Specifies FTP as the file transfer protocol to be used. FTP is the
default protocol for Enterprise OS software versions 11.1 and
higher.
-tftp Specifies TFTP as the file transfer protocol to be used. TFTP is the
default protocol for Enterprise OS software versions 11.0 and
lower.
[-h] Displays help message.