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112 APPENDIX D: TECHNICAL SUPPORT
Returning Products
for Repair
Before you send a product directly to 3Com for repair, you must first obtain an
authorization number. Products sent to 3Com without authorization numbers will
be returned to the sender unopened, at the sender’s expense.
To obtain an authorization number, call or fax:
23 MAR 99
Country Telephone Number Fax Number
Asia, Pacific Rim +65 543 6500 +65 543 6348
Europe, South Africa, and
Middle East
+31 30 6029900 +31 30 6029999
Latin America 1 408 326 2927 1 408 326 3355
From the following countries, you may call the toll-free numbers; select option 2 and then
option 2:
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
0800 297468
0800 71429
800 17309
0800 113153
0800 917959
0800 1821502
00800 12813
1800 553117
1800 9453794
1678 79489
0800 0227788
800 11376
00800 3111206
0800 831416
0800 995014
900 983125
020 795482
0800 55 3072
0800 966197
U.S.A. and Canada 1 800 NET 3Com
(1 800 638 3266)
Enterprise Customers:
1 800 876 3266
1 408 326 7120
(not toll-free)