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Appendix I: FAQs
345
Question Answer
Can I upgrade to newer
versions of CC-SG software
as they become available?
Yes. Contact your authorized Raritan sales
representative or Raritan, Inc. directly.
How many nodes and/or
Dominion units and/or IP-
Reach units can be
connected to CC-SG?
There is no specified limit to the number of nodes
and/or Dominion and/or IP-Reach units that can be
connected, but the number is not limitless: the
performance of the processor and the amount of
memory on the hosting server will determine how
many nodes can actually be connected.
What do I do if I am unable to
add a console/serial port to
CC-SG?
Assuming the console/serial device is a Dominion,
ensure that the following conditions are met:
- The Dominion device is active.
- The Dominion device has not reached the
maximum number of configured user accounts.
Which version of Java will
Raritan's CC-SG be
supporting?
See the Compatibility Matrix on the Raritan website
in the Support section under Firmware and
Documentation.
An administrator added a new
node to the CC-SG database
and assigned it to me. How
can I see it in my Nodes tree?
To update the tree and see the newly assigned
node, click the Refresh shortcut button on the
toolbar. Remember that refreshing CC-SG will
close all of your current console sessions.
How will the Windows
desktop be supported in the
future?
Accessing CC-SG from outside the firewall can be
achieved by configuring the right ports on the
firewall. The following ports are standard ports:
80: for HTTP access via web browser
443: for HTTPS access via web browser
8080: for CC-SG server operations
2400: for Proxy mode connections
5001: for IPR/DKSX/DKX/ P2-SC event notification
If there is firewall between two cluster nodes, the
following ports should be opened for cluster to be
worked properly:
8732: for cluster nodes heartbeat
5432: for cluster nodes DB replication
What are some design
guidelines for large-scale
systems? Any constraints or
assumptions?
Raritan provides two models for server scalability:
the data center model and the network model.
The data center model uses Paragon to scale to
thousands of systems in a single data center. This
is the most effective and cost-efficient way to scale
a single location. It also supports the network