XR500 Series Canadian Programming Guide Digital Monitoring Products
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MAC Address
ShortforMediaAccessControladdress.Thishardwareaddressuniquelyidentieseachnetworknode.Not
to be confused with an IP address, which is assignable. In the Diagnostics function, the MAC address is the
panelon-boardnetworkhardwareaddress.PressanytoprowSelectkeytodisplaythepanelMACaddress.
PresstheCOMMANDkeytoviewthenextprompt.
Serial Number
Thisnumberisthenetworkcommunicatorserialnumber.Referencethisnumberforcommunicatordate-
of-manufacture,hardwareversion,etc.PressanytoprowSelectkeytodisplaytheSerialNumber.Press
theCOMMANDkeytoviewthenextprompt.
Current Flash
ThisoptiondisplaysFlash1orFlash2indicatingwhichphysicalashchipthepaneliscurrentlyusing.Pressany
toprowSelectkeytodisplaythecurrentashinformation.PresstheCOMMANDkeytoviewthenextprompt.
Communication Status
This option tests the individual components of cellular or network communication. The displayed results
are shown below.
Cellular Results:
Successful Display Failure Display
MODEMOPERATING NOMODEMFOUND
TOWERDETECTED NOTOWER
SIMREGISTERED NOTREGISTERED
APN ACCEPTED APNERROR
CELLCOMMGOOD NOACKRECEIVED
Network Results:
Successful Display Failure Display
LINKOK LINKERROR
DHCPOK DHCPERROR
GATEWAYFOUND NOGATEWAY
DESTFOUND NODESTINATION
COMMPATHGOOD NOTCONNECTED
NOACKRECEIVED
Cellular Signal
This option provides a way to test the cellular signal strength. Press any top row Select key to test the cell
signal.Thedisplayshows:.Thex’srepresentthesignalstrength0-7.
Email Status
TheEmailStatusmenu,locatedinDiagnostics,testseachcomponentofthepanel’se-mail
communication.Thetestproceedsuntiltherstcomponentfailureoruntilallcomponentshavebeen
tested with positive results. The test screen displays after each component and displays for two seconds
or until the CMD key has been pressed. The displayed results are shown below.
Email Results:
Successful Display Failure Display Successful Display Failure Display
EMAILENABLED EMAILDISABLED FROMADDRSENT FROMADDRFAILED
LINKOK LINKERROR DEST ADDR SENT DESTADDRFAILED
SMTPSERVEROK INVALIDSERVER DATAMODESENT DATAMODEFAILED
DESTADDRESSOK DESTADDRFAILED MESSAGESENT MSGSENDFAILED
CONNECTING CANNOTCONNECT DISCONNECTED DISCONNECTFAIL
AUTHMODESENT AUTHMODEFAILED EMAILSUCCESS
PASSWORDSENT BADPASSWORD
(orUSERNAME)
Exiting the Diagnostics program
ToexittheDiagnosticsfunction,presstheCOMMANDkeyuntilSTOP displays. Press any Select key to exit
thediagnosticsfunction.ThekeypadreturnstotheStatusListdisplay.
SIGNAL: XXXXXXX