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Admin Guide ix
Using the Access Portal .....................................................................................................................118
To connect using the default portal page ....................................................................................118
Connecting from a Private Computer ..........................................................................................119
Tunneling Private Network Traffic over Secure Connections ...................................................120
Operation through Firewalls and Proxies ....................................................................................121
Terminating the Secure Tunnel and Returning Packets to the Client .....................................121
ActiveX Helper ...................................................................................................................................122
Using the Secure Access Client Window .......................................................................................122
Configuring Proxy Servers for the Secure Access Client ............................................................125
Configuring Secure Access Client to Work with Non-Administrative Users ..........................126
Connecting from a Public Computer ..........................................................................................126
Connections Using Kiosk Mode ......................................................................................................126
Creating a Kiosk Mode Resource ...................................................................................................127
Working with File Share Resources ................................................................................................128
Client Applications ..............................................................................................................................129
To enable client applications ..........................................................................................................129
Firefox Web Browser .........................................................................................................................130
Remote Desktop client .....................................................................................................................130
SSH Client ...........................................................................................................................................130
Telnet 3270 Emulator Client ...........................................................................................................131
VNC Client ..........................................................................................................................................131
Gaim Instant Messenging ...............................................................................................................131
Supporting Secure Access Client ...................................................................................................132
Managing Client Connections ........................................................................................................133
Connection handling .......................................................................................................................133
Closing a connection to a resource ...............................................................................................134
Disabling and enabling a user .......................................................................................................134
Configuring Authentication Requirements after Network Interruption ................................134
APPENDIX A Firebox SSL VPN Gateway Monitoring and Troubleshooting ..................137
Viewing and Downloading System Message Logs ..................................................................137
To view and filter the system log ....................................................................................................137
Forwarding System Messages to a Syslog Server .......................................................................138
To forward Firebox SSL VPN Gateway system messages to a syslog server ..........................138
Viewing the W3C-Formatted Request Log ...................................................................................138
Enabling and Viewing SNMP Logs ................................................................................................139
To enable logging of SNMP messages ..........................................................................................139
Multi Router Traffic Grapher Example ..........................................................................................139
Viewing System Statistics .................................................................................................................140
Monitoring Firebox SSL VPN Gateway Operations ..................................................................140
To open the Firebox SSL VPN Gateway Administration Desktop .............................................141
Recovering from a Failure of the Firebox SSL VPN Gateway ................................................141
Reinstalling v 4.9 application software ........................................................................................142
Backing up your configuration settings .......................................................................................142
Upgrading to SSL v 5.0 .....................................................................................................................142
Upgrading to SSL v 5.5 .....................................................................................................................142