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WIRELESS NETWORK IP CAMERA User’s Guide
55
Symptoms, Possible Causes and Remedial Actions
Symptoms Possible causes Remedial actions
The IP address is
already used by another
devices
1.Disconnect your Wireless Network IP Camera
from the network
2. Run the PING utility (as described in PINGing
your IP Address).
The IP address is
located within a
different subnet
Run the PING utility (as described in PINGing Your
IP Address), If the utility returns “no response” or
similar, the diagnosis is probably correct – you
should then proceed as follows
In Windows 95/98 or Windows NT, check the IP
address for your Wireless Network IP Camera is
within the same subnet as your workstation:
1.Click “Start”, “Settings”, “Control Panel” and
“Network”.
2.Specify the TCP/IP adapter and click on
“Properties”. In Properties, Click “IP Address”.
3.Check that the first 3 numbers within the IP
address of your Wireless Network IP Camera match
the first 3 of your workstation. If not, your Wireless
Network IP Camera may be on a different subnet
and the IP address cannot be set from this
workstation. You must set the Wireless Network IP
Camera IP address from a workstation on the same
subnet.
Other networking
problems
Try replacing your network cable
Test the network interface of the product by
connecting a local computer to the unit, using a
standard crossover (hub-to-hub) cable.
If the above actions do not resolve the problem, the
Wireless Network IP Camera may be faulty, In this
case, try to localize the problem by connecting the
camera to the serial port of a local computer, using
the supported RS232 cable
Wireless Network IP
Camera cannot be
accessed from a web
browser
The Power LED is not
constantly lit
Faulty power supply Verify that you are using a provided power supply
The network LED is off Faulty cabling 1.To verify that the cables are functional, PING the
address of a known existing unit on your network.
2.If the cabling is OK and your network is
reachable, your should receive the reply similar to
this:
. . . bytes = 32 time = 2 ms
The operating status
LED is off
Faulty connection Verify that the power is connected