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WIRELESS NETWORK IP CAMERA User’s Guide
54
C. Trouble Shooting
This appendix provides useful information to help you to resolve any difficulty you might have with
your Wireless Network IP Camera. Fault symptoms, possible causes and remedial actions are
provided within a quick reference table.
PINGing your IP Address
By sending a packet to the specified address and waiting for a reply, the PING (Packet Internet
Groper) can determine whether a specific IP address is accessible; it also provides a particularly
useful method for confirming addressing conflicts with your Wireless Network IP Camera on the
network.
Disconnect your Wireless Network IP Camera,, follow the instructions below in association with
Symptoms, Possible Cause and Remedial Actions, and run the PING utility to troubleshoot TCP/IP
problems on your network.
① Start a DOS window
② Type ping x.x.x.x, where x.x.x.x. is the IP address of the Wireless Network IP Camera
③ The subsequent replies will provide an explanation as to the case of the problem. Replies can
be interpreted as defined in the table below:
PING Reply Interpretation and recommendation
bytes = 32 time = 2 ms The IP address is already used and cannot be used again. Your
must obtain a new IP address
Destination host unreachable Wireless Network IP Camera is not accessible within your
subnet.You must obtain a new IP address
Request timed out This IP address is not used by anyone and is available for use
with your Wireless Network IP Camera