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Installation/Set up
Viewing • Listening
and Operation
Recording
Setting up
Others
Recorded
images are not
saved in FTP
server.
Pre-/post-
recording files of
the Alarm are not
sent to the FTP
server.
Cannot solve the
problems.
●
FTP recording function is
not set to ON.
●
IP address of the FTP
server, ID/ password or
transfer directory is not
set properly.
●
Could not keep the
communication with the
server during file transfer
using FTP.
●
Pre-ecording data is the
data before alarm has
generated. Therefore, its
data sending order is not
necessarily in order.
●
Check the FTP recording function whether it is set to
ON. (
→
page 43)
●
Set the correct information in the setting screen.
(
→
page 42)
●
If the recording did not resume even if you wait for
more than 1 minute, check the connections with FTP
server and the network camera.
●
When “Image Accumulation” is set to “ON”
(
→
page. 49), unsent recording files are accumulated
in an SD memory card of the network camera. When
the connection is re-established, all the accumulated
recording data is sent to an FTP server.
●
Depending on the conditions of your server,
networking, image size and/or image quality settings,
numbers of sent images may become fewer than your
expectation.
●
Press the reset button.
Pressing the reset button returns all the firmware
settings of the camera to their default values (initial
state at the time of purchase).
Perform the following procedure to initialize the camera
settings.
1. Use a LAN cable to connect the camera to a hub
with the power is turned on.
2. Turn on the camera.
3. Wait about one minute.
4. Press and hold the camera reset button for five to
ten seconds.
5. Wait about one minute.
Once the camera has restarted, reconfigure the
settings. For details on the network and other initial
settings, refer to page 13.
●
Consult with your dealer.
Symptom Cause
How to Manage
IK-WB02-88-94 2004.10.22, 15:0493