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AZI Customer Service 800-528-7411 or 602-470-1414 Page 84 of 92
Moistures too high or
solids too low
Temperature set too high
Lower temperature,
see pages 25 & 68
Bent sample pan
Use new pan
Dirty sample pan
Use new pan
Debris in balance gaps
Call AZI at 800-528-7411 or
602-470-1414 for assistance
Dirty heater assembly
Clean heater assembly,
see page 80
Ending criteria incorrect
Determine new ending
criteria, see page 26
Call AZI at 800-528-7411 or
602-470-1414 for assistance
Moistures too low or
solids too high
Temperature too low
Increase temperature,
see pages 25 & 68
Sample size too small or too
large
Adjust sample size,
see pages 29 & 66
Sample needs spreading
Spread sample evenly,
see page 65
Ending criteria incorrect
Determine new ending
criteria, see page 26
Call AZI at 800-528-7411 or
602-470-1414 for assistance
Moisture never stops
increasing
Other volatiles
Try lower temperature,
see pages 29 & 66
Balance drifting
Call AZI at 800-528-7411 or
602-470-1414 for assistance
No graphical display
Graphics not selected
Press [GRAPH] key at Main
Test Screen
No heat
Voltage selection wrong
Check power module at rear
of instrument, set to correct
voltage. See page 14
Wiring failure in heater circuit
Call AZI at 800-528-7411 or
602-470-1414 for assistance
Heater failure
Call AZI at 800-528-7411 or
602-470-1414 for assistance