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AZI Customer Service 800-528-7411 or 602-470-1414 Page 83 of 92
11. TROUBLE DIAGNOSIS
SYMPTOM
DIAGNOSIS
REMEDY
Final result is always
zero or near zero
Temperature too low
Raise temperature,
see pages 25 & 68
No heat
See No Heat symptom later in
table
Sample too small
Increase sample size,
see pages 29 & 66
Final results vary too
much
Test temperature incorrect
Determine
temperature/ending criteria to
use or call AZI at
800-528-7411 or
602-470-1414 for assistance
Ending criteria incorrect
Sample size too small
Increase sample size,
see pages 29 & 66
Samples not uniform
Grind sample,
see page 65
Sample particles too large
Blank display or very
hard to see
Contrast controls not set
Adjust contrast, see page 16
No power
Check power cord
connections, see page 14
Microprocessor failure
Turn unit OFF and back ON.
Call AZI at 800-528-7411 or
602-470-1414 for assistance
Backlight connector
disconnected
Call AZI at 800-528-7411 or
602-470-1414 for assistance
Heat will not turn off
Circuit board failure
Call AZI at 800-528-7411 or
602-470-1414 for assistance