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Problems and Solutions
If youre having problems, this section answers some of the most common questions.
Setup Problems
If your system doesnt recognize
the SCSI board (Windows
only) . . .
■ Check the Plug and Play option
for your computer; it should be
turned on.
■ Make sure the SCSI board is
installed correctly. If it isnt
seated firmly in the PCI slot, the
computer may not recognize it.
If your system doesnt recognize
the scanner . . .
■ Make sure your scanner is turned
on. If you opened your host
application before you turned on
your scanner, close your
application and reopen it.
■ Check the Plug and Play option
for your computer; it should be
turned on.
■ Make sure the SCSI board is
installed correctly (see the
previous section).
■ If the SCSI board is found, but
not the scanner, check the SCSI
terminator and ID. Make sure
the SCSI ID is not conflicting
with another SCSI device.
■ Check the SCSI cable connection
or try using another SCSI cable.
■ If you get the message, No push
button scanner found, turn off
your scanner, shut down your
computer, turn on your scanner,
and then turn on your computer.
Scanner Problems
If the operate light doesnt
come on or blinks slowly . . .
Check the scanner power cord.
Make sure the power cord is securely
plugged into the power outlet, and
that the scanner is turned on. Also,
check that the power outlet is
working and provides sufficient
power for the scanner.