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Replacement Policy
Although some repairs to the Teledyne Isco 2151, 2151P, 2150EX, and 2194EX modules can
be made without opening the unit (such as problems with the battery component or firm-
ware), there are some repairs that would require opening the unit. However, the Tele-
dyne Isco 2151, 2151P, and 2150EX modules cannot be opened for repair without
voiding their intrinsically safe certification. Therefore, Teledyne Isco offers a prorated
replacement cost during the first four years of ownership of the unit.
The first year is covered by Teledyne Isco’s One Year Limited Factory Service Warranty,
which will repair or replace your 2151, 2151P, or 2150EX module free of charge during
the first year, provided it meets the terms of the warranty.
For succeeding years of ownership, if failure is due to faulty parts or workmanship,
repairs that can be made without opening the unit will be done at the prevailin
g techni-
cal service rate. If repair would require opening the unit, Teledyne Isco will replace the
unit according to the prorated costs listed below:
• Year 2: replaced at 25% of current list price
• Year 3: replaced at 50% of current list price
• Year 4: replaced at 75% of current list price
• Year 5 and after: replaced at 100% of current list price
If you have any questions regarding replacement of your unit, please contact Teledyne
Isco.
Revised June 24, 2004