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Other Printing Problems
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Note
❒ If the problem cannot be solved, contact your sales or service representative.
The image is printed in the
wrong orientation.
The feed direction you selected and the feed direction select-
ed in Option Setup of the printer driver might not be the
same. Make the proper settings.
The control panel error message
stays on after removing the mis-
fed paper.
Open the front cover of the printer, and then close it.
The print image is not clear. Due to a sudden change in temperature, condensation might
appear inside the printer, reducing print quality. If this oc-
curs, when you move the printer from a cold room to a
warmer room, do not use the printer until it acclimatizes to
the temperature.
The print side of the page is a
hazy gray.
Adjust the image density.
To adjust the image density, press
{
{{
{Menu}
}}
}
, and select Image
Density from the Maintenance menu.
See p.31 “Cleaning and Adjusting the Printer”.
If paper is curled, correct it.
Curled or folded paper might cause a hazy gray print. Curl-
ing often occurs on postcards, so be sure to correct it before
printing.
The printed image is different
from the image on the compu-
ter.
When you use some functions, such as enlargement and re-
duction, the layout of the image might be different from that
displayed in the computer display.
You might have selected to replace True Type fonts with
printer fonts in the printing process.
To print an image similar to the image on the computer,
make the settings to print out True Type fonts as an image.
See the printer driver's Help file.
The printer does not print at
1200dpi, even if 1200dpi resolu-
tion is selected.
Printing at 1200dpi uses much memory. Therefore, depend-
ing on the memory capacity, you may not be able to print at
1200dpi. Either add memory to the printer, or reduce the size
of data to be printed.
See "
Memory Capacity and Paper Size
" in Administrator Refer-
ence 2.
There are color differences in
the color documents.
Press
{
{{
{Menu}
}}
}
, and select "Color Regist." from the "Mainte-
nance" menu.
See p.31 “Cleaning and Adjusting the Printer”.
Status Possible Causes, Descriptions, and Solutions
JupP1k_GB_Mainte_F_FM.book Page 87 Thursday, August 22, 2002 4:23 PM