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Troubleshooting
84
4
Other Printing Problems
Status Possible Causes, Descriptions, and Solutions
Black gradation is not natural. • PCL 5c/PostScript
Select "CMY+K" for Gray Reproduction in the printer
driver's [Advanced] dialog box under the [Print Quality] tab.
• RPCS
Select "CMY+K" for Gray Reproduction under the [Image
Adjustments] tab in the printer driver's [Change Use Setting]
dialog box.
Color documents are printed in
black and white.
The printer driver is not set up for color printing.
• PCL 5c/PostScript
Select "Color" for the Color/Black and White under the
printer driver's [Setup] tab.
• RPCS
Select "Color" for the Color/Black and White under the
printer driver's [Print Settings] tab.
For more information, see the printer driver's Help file.
Some applications normally print color text as black and
white.
Fine dot pattern does not print. • PCL 5c/PostScript
Change [Dithering] setting in the Advanced dialog box un-
der the printer driver's [Print Quality] tab.
• RPCS
Change [Dithering] setting under the [Image Adjustments]
tab in the [Change User Settings] dialog box under the [Print
Quality] tab in the printer driver's dialog box.
For more information, see the printer driver's Help file.
Images are cut off, or excess
pages are printed.
You might be printing on paper smaller than the paper size
selected in the application. Use paper the same size as that
selected in the application. If you cannot load paper of the
correct size, use the reduction function to reduce the image,
and then print.
See the printer driver's Help file.
JupP1k_GB_Mainte_F_FM.book Page 84 Thursday, August 22, 2002 4:23 PM