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Error & Status Messages on the Control Panel
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Hardware Problem NV-RAM The printer identified a Mem-
ory Switch (User Account En-
hance Unit) error.
Replace the User Account En-
hance Unit.
Hardware Problem Option
RAM
The printer identified an op-
tional RAM error.
Remove and re-install the op-
tional RAM.
If the message appears again,
contact your sales or service
representative.
Hardware Problem Parallel
I/F
There is a problem with the
parallel interface.
If you use the parallel I/F, re-
place the interface cable that
caused the error. If the mes-
sage appears again, contact
your sales or service repre-
sentative.
Hardware Problem Staple
Unit
There is misfeed in the finish-
er or there is a problem with
the staple unit failure.
Remove the misfeed. If the
message appears again, con-
tact your sales or service rep-
resentative.
See p.94 “When "Remove Mis-
feed R: Finisher" Appears”.
See p.98 “Removing Jammed
Staples”.
Hardware Problem Tray 1 There is a problem with the
paper lift motor of the Tray 1.
Turn the power switch off and
then on. If the message ap-
pears again, contact your sales
or service representative.
Hardware Problem Tray 2 There is a problem with the
paper lift motor of the Tray 2.
Turn the power switch off and
then on. If the message ap-
pears again, contact your sales
or service representative.
Hardware Problem Tray 3 There is a problem with the
paper lift motor of the paper
tray 3.
Align paper and set them in
the collect position in the pa-
per tray 3.
Turn the power switch off and
then on. If the message ap-
pears again, contact your sales
or service representative.
Hardware Problem Tray 4 There is a problem with the
paper lift motor of the paper
tray 4.
Turn the power switch off and
then on. If the message ap-
pears again, contact your sales
or service representative.
Messages/Second messages Description Solution
JupP1k_GB_Mainte_F_FM.book Page 73 Thursday, August 22, 2002 4:23 PM