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Figure 42. Digital Sentry Messages Window
50 C3663M-B (11/09)
VIEWING MESSAGES
The DS system communicates a variety of messages while running. Messages are listed in a pop-up window when they occur, or when you first
start the application after they occur. The following information (refer to Figure 42) can be found within the pop-up window:
• (message type): This icon can indicate a critical, warning, or informational message.
• Last Occurrence: The time and date of the most recent occurrence of the message.
• System: The DS
system on which the message occurred.
• Source: Th
e VAU on which the message occurred.
• Code: The code number of the message. This is useful information for technical support.
• Messa
ge Text: The text of the message. If you select the message in the window, the text also appears at the bottom of the window.
• Messa
ge Count: The number of times the message has occurred since the last time that specific message was acknowledged.
• First Occurrence: The time and date of the first occurrence of the message since the last time it was acknowledged.
The pop-up window allows you to sort messages by any of the columns, as selected from the drop-down menu. You can also view the o
ccurrence
times in either local or GMT time. Local occurrence times are local to the DS system.
To close the message window, click Clear Messag
es. This acknowledges all messages listed in the window. If any other messages occur while
viewing the message window, they do not appear until after you clear the messages you are currently viewing. Also, they are not added to the
pop-up window you are viewing. After you clear a message, you can view it later in Client Manager (refer to Viewing the Message Log on
page 48).
NOTE: On some systems, a message might continually appear stating that vide
o is being deleted before the anticipated storage duration is
reached. If this occurs, reconfigure the camera record settings or storage rules, or add more storage capacity to the system.