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Teledyne API –Operation Manual - Model 300E Family CO Analyzers Warranty
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WARRANTY
WARRANTY POLICY (02024D)
Prior to shipment, T-API equipment is thoroughly inspected and tested. Should equipment failure occur, T-API
assures its customers that prompt service and support will be available.
COVERAGE
After the warranty period and throughout the equipment lifetime, T-API stands ready to provide on-site or in-plant
service at reasonable rates similar to those of other manufacturers in the industry. All maintenance and the first
level of field troubleshooting are to be performed by the customer.
NON-API MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by T-API is warranted and will be repaired to the extent and according
to the current terms and conditions of the respective equipment manufacturer’s warranty.
GENERAL
During the warranty period, T-API warrants each Product manufactured by T-API to be free from defects in
material and workmanship under normal use and service. Expendable parts are excluded.
If a Product fails to conform to its specifications within the warranty period, API shall correct such defect by, in
API's discretion, repairing or replacing such defective Product or refunding the purchase price of such Product.
The warranties set forth in this section shall be of no force or effect with respect to any Product: (i) that has been
altered or subjected to misuse, negligence or accident, or (ii) that has been used in any manner other than in
accordance with the instruction provided by T-API, or (iii) not properly maintained.
THE WARRANTIES SET FORTH IN THIS SECTION AND THE REMEDIES THEREFORE ARE EXCLUSIVE
AND IN LIEU OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR
PURPOSE OR OTHER WARRANTY OF QUALITY, WHETHER EXPRESSED OR IMPLIED. THE REMEDIES
SET FORTH IN THIS SECTION ARE THE EXCLUSIVE REMEDIES FOR BREACH OF ANY WARRANTY
CONTAINED HEREIN. API SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OF T-API'S PERFORMANCE
HEREUNDER, WHETHER FOR BREACH OF WARRANTY OR OTHERWISE
TERMS AND CONDITIONS
All units or components returned to Teledyne API should be properly packed for handling and returned freight
prepaid to the nearest designated Service Center. After the repair, the equipment will be returned, freight
prepaid.
CAUTION – Avoid Warranty Invalidation
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and packing instructions
and Return Merchandise Authorization (RMA) procedures when returning parts for repair or calibration
may void your warranty. For anti-ESD handling and packing instructions please refer to “Packing
Components for Return to Teledyne API’s Customer Service” in the Primer on Electro-Static
Discharge section of this manual, and for RMA procedures please refer to our Website at
http://www.teledyne-api.com
under Customer Support > Return Authorization.
04288D DCN5752