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Teledyne API – Technical Manual - Model 300E Family CO Analyzers A Primer on Electro-Static Discharge
311
14.4.2.5. Packing Components for Return to Teledyne API’s Customer Service
Always pack electronic components and assemblies to be sent to Teledyne API’s Customer Service in anti-ESD
bins, tubes or bags.
CAUTION
ESD Hazard
DO NOT use pink-poly bags.
NEVER allow any standard plastic packaging materials to touch the electronic
component/assembly directly.
This includes
, but is not limited to, plastic bubble-pack, Styrofoam peanuts,
open cell foam, closed cell foam, and adhesive tape.
DO NOT use standard adhesive tape as a sealer. Use ONLY anti-ESD tape.
Never carry the component or assembly without placing it in an anti-ESD bag or bin.
1. Before using the bag or container allow any surface charges on it to dissipate:
If you are at the instrument rack, hold the bag in one hand while your wrist strap is connected to a
ground point.
If you are at an anti-ESD workbench, lay the container down on the conductive work surface.
In either case wait several seconds.
2. Place the item in the container.
3. Seal the container. If using a bag, fold the end over and fastening it with anti-ESD tape.
Folding the open end over isolates the component(s) inside from the effects of static fields.
Leaving the bag open or simply stapling it shut without folding it closed prevents the bag from forming a
complete protective envelope around the device.
NOTE
If you do not already have an adequate supply of anti-ESD bags or containers available, Teledyne API’s
Customer Service department will supply them (see Section 13.7 for contact information).
Follow the instructions listed above for working at the instrument rack and workstation.
CAUTION – Avoid Warranty Invalidation
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and packing instructions
and Return Merchandise Authorization (RMA) procedures when returning parts for repair or calibration
may void your warranty. For anti-ESD handling and packing instructions please refer to “Packing
Components for Return to Teledyne API’s Customer Service” in the Primer on Electro-Static
Discharge section of this manual, and for RMA procedures please refer to our Website at
http://www.teledyne-api.com
under Customer Support > Return Authorization.
04288D DCN5752