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Raritan Engineering MCCAT116 Water System User Manual

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Problem Solution

Nopower

• Checkthepowercord.

• MakesurethepowerswitchisturnedON.

• CheckthecableconnectionfromthecomputertoMCCAT.

Novideodisplayforone

orallcomputers

• Checkvideocableʹsconnectiontothecomputer.

• Checkthemonitorandcomputer:PoweroffMCCATandthe

computers.Connectthemonitortothecomputerdirectly,bootthe

computer,andmakesurethemonitorhastheproperdisplay.Ifit

doesnot,theproblemisei

therwithyourcomputer,orthemonitor

isnotcompatiblewithyourcomputer.Ifitdoesdisplay,continueto

thetroubleshootingbelow.

Themonitorcannot

correctlydisplaythe

videooutputfromsome

ofthecomputers

• Themonitorprobablydoesnotmatchthevideooutputs.Ifthe

monitorisasinglemodetypeVGA,allcomputersmusthavethe

sametypeofvideooutput.

• (Note:thisproblemoccursmostoftenwithsomeIB

MPS/2sandIBM63xx,

85xx,and95xxmonitors.)Theintelligenttypedisplaycardoutputs

videosignalsbasedonthemonitorID‐pinsettingintheconnectorof

themonitorcable.IftheID‐pinsettingisincorrect,themonitor

attachedtotheMCCATmayhavenodisplay,becomemonochrome

insteadofco

lor,orbecomeunstable.Ifthisisthecase,youwillneed

toprovideaproperID‐patterntothedisplaycard.CallRaritan

technicalsupport(seethelastpage)forhelpifnecessary.

Allcomputerspowered

upwithoutkeyboard

error,butthekeyboard

attachedtoMCCAThas

nocontrol(cannotinput

toanycomputer)

• MakesurethekeyboardisconnectedfirmlytoMCCAT.Disconnect

andreconnectthekeyboard.

• Replacethekeyboard.(MCCATallowshotre‐connectionofthe

keyboardatitsKeyboardpo

rt.)

• Inatwo‐tierconfiguration,checkthattheMCCATwiththe

keyboardconnectedisthefirsttier.

Repeated“KBERRORʺ

atpower‐upofcomputer

• ThekeyboardcablefromtheCIMtothecomputerisloose.Secure

theconnectionandpoweronthecomputeragain.

• IftheproblemoccursafterMCCAThasbeeninstalledforaperiod

oftime,andoccursoncomputersthathavepreviouslyworkedwit

h

MCCAT,thensomecomponentsareoutoforder.Verifythatthe

computerworkswiththekeyboardwhenconnecteddirectly.Then

contactyourdealerorRaritanforservice.

Appendix D

Troubleshooting

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