Symptom Cause and solution Reference pages
It is not possible to download the
setting files
For Windows:
• Has the file download function been disabled?
→Performthefollowing.
A Select[Tools]-[InternetOptions]inInternetExplorer.
B Clickthe[Security]tab,andclickthe[Customlevel]buttonunder[Securitylevel
forthiszone].
C Inthe[SecuritySettings]dialogbox,selectthe[Enable]optionfor[File
download].
D ForInternetExplorer8only:
Selectthe[Enable]optionfor[Automaticpromptingforthefiledownloads].
E Clickthe[OK]button.
F Clickthe[OK]button.
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Troubleshooting (continued)
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