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24
Please Do Not Return This Product To The Store. Contact your local Wayne-Dalton dealer. To find your local Wayne-Dalton dealer, refer to your
local yellow pages/business listings or go to the Find a Dealer section online at www.wayne-dalton.com
Cable Drum
No space between Ratchet
Pawl and Cable Drum
indicates engagement
Cable Drum
Ratchet Pawl
ENGAGED SIDE VIEW
No space between
Ratchet Pawl and
Cable Drum
ENGAGED UNDERNEATH VIEW
Space between Ratchet Pawl
and Cable Drum
non-indicates engagement
Ratchet Pawl
DISENGAGED SIDE VIEW
No space between
Ratchet Pawl and
DISENGAGED U
NDERNEATH VIEW
UPPER POSITION
LOWER POSITION
UPPER POSITION SIDE VIEW
Ratchet Pawl in Lower Position
Ratchet Pawl in Upper Position
Use these Illustration, in conjunction with the Instructions on the other side of
this label.
W
A
R
N
IN
G
Rac
h
et
Brac
k
e
t
is un
d
er
EX
T
R
EM
E S
P
RIN
G
TENS
ION
.
To
a
v
oi
d
p
o
s
s
i
bl
e
s
ev
er
e
o
r
fa
ta
l
in
ju
ry
,
D
O
NO
T
r
em
o
v
e
fa
s
te
ne
r
s
f
ro
m
r
a
t
che
t bra
c
k
et
u
n
ti
l sp
r
i
n
g(
s)
ar
e f
ul
l
y
w
n
wo
u
nd
.
T
o
safel
y
unw
i
nd
spr
i
n
g
(s
)
re
a
d
a
n
d
fo
ll
o
w th
e
d
i
r
e
c
t
i
o
ns
i
n
t
h
e
i
ns
ta
l
l
a
t
ion i
n
s
tr
u
c
ti
o
ns
/
own
ers
m
an
u
a
l
.
DO
N
OT
RE
M
O
VE
THI
S
T
AG
.
If the opener can physically overcome the weight
of the door and lift it to the open position, then the
counterbalance cables will be slack. If the system
is engaged, DO NOT attempt to make the repairs.
Instead, have a trained door system technician make
the necessary repairs to cables, spring assemblies
and other hardware.
Double spring system: Visually inspect the
TorqueMaster
®
Plus end brackets to confirm that the
system has engaged (see illustration). Door will
open, but will not close. Door makes a distinct
“clicking” noise upon being opened. If the system is
engaged, carefully follow the reset instructions
below or refer to the reset tag (attached to right
hand end bracket) to reset the TorqueMaster
®
Plus
system.
RESETTING AN ENGAGED TORQUEMASTER
®
PLUS
DOUBLE SPRING SYSTEMS ONLY:
1. First, locate and visually inspect the
TorqueMaster
®
Plus end brackets to confirm that the
system is engaged (see illustration).
2. Disengage the opener (if installed) by pulling or
placing the emergency disconnect in the manual
operated position.
3. With assistance, raise the door to the fully open
position.
4. Place vice clamps onto both vertical tracks just
below the bottom roller on both sides.
5. Now is a good time to remove vehicles or
personal items from garage to provide clear access
to end brackets.
6. Flip the ratchet pawl knob on both end brackets to
the upper position (see illustration).
7. Raise door 2”-3” and then lower door.
Repeat this process until the system resets (see
disengaged system illustrations).
IMPORTANT: BE PREPARED TO SUPPORT
THE TOTAL WEIGHT OF THE DOOR.
8. Cautiously remove the vice clamps from the
vertical tracks. With assistance, lower door.
CHECKING SPRINGS FOR TENSION:
9. Starting on the right hand side, place a ratchet
wrench with 5/8” socket on the TorqueMaster
®
Plus
winding shaft (see illustration). Ensure ratchet is set
so that it will tighten counter clockwise on the right
hand side, and clockwise on the left hand side. If
tension is present, remove the ratchet and check the
left hand side. If springs have tension, proceed to the
paragraph titled BALANCING DOOR; if no spring
tension is present, contact a qualified door systems
technician to replace the spring(s).
IMPORTANT! TO AVOID POSSIBLE INJURY,
HAVE A TRAINED DOOR SYSTEM
TECHNICIAN MAKE ADJUSTMENTS/
REPAIRS TO CABLES, SPRING
ASSEMBLIES AND OTHER HARDWARE.
Lift the door and check its balance. Adjust springs, if
door lifts by itself (hard to pull down) or if door is
difficult to lift (easy to pull down). Anytime spring
adjustments are made, ratchet pawl knob must be in
the upper position (see illustration). An unbalanced
door can cause idrive
®
or Torquemaster
®
Plus
operation problems.
IMPORTANT! TO ADJUST SPRINGS, ONLY
ADD OR REMOVE A MAXIMUM OF 3/10 OF
A TURN (THREE TEETH ON THE RATCHET
WHEEL) AT A TIME. BOTH SIDES NEED TO
BE ADJUSTED EQUALLY ON DOUBLE
SPRING DOORS.
Close the door and place vice clamps onto both
vertical tracks just above the third roller. This is to
prevent the garage door from raising while adjusting
the counterbalance spring(s).
To Add Spring Tension: The ratchet wheel is made
of 10 teeth.
PLACE VICE CLAMPS
BELOW BOTTOM SECTION
ON BOTH VERTICAL TRACK
LOWER POSITION
UPPER POSITION
TorqueMaster
®
Plus Reset
Instructions Continued...
No space bet
ween Ra
t
chet
Pawl and Cable Drum
dica
t
es engagement
Ca
b
le
D
rum
Ra
t
chet Pawl
ENGAGED
SIDE VIEW
EATH
VIEW
Use thes
e Illustrat
i
on
, in conj
u
ncti
on
with th
e
Inst
ruction
s on the o
ther
side of
this labe
l.
WARNING
R
ac
het
B
racke
t
is under
E
X
TR
E
M
E
S
P
R
I
N
G
TENS
IO
N
.
T
o
avoid possi
ble
severe
or
fatal
i
njury,
DO
NO
T
remove
fasteners from ratche
t bra
c
ke
t
unti
l spri
ng(s) are fully
w
nwo
und
.
T
o
sa
f
ely unw
i
nd spri
ng
(s)
read
llo
w
the directions in the
stru
ctions/owners
T
A
G
.
END
BRACKET
RATCHET
3”
EXTENSION
5/8” SOCKET
MARKS
PAWL KNOB IN LOWER
POSITION
PAWL KNOB IN UPPER
POSITION
PAWL