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6 Sun StorEdge Availability Suite 3.2 Software Troubleshooting Guide • December 2003
Troubleshooting Checklist
This table shows the troubleshooting checklist and related sections.
Troubleshooting Log Files and Services
The remote mirror software is client-server software that is bidirectional. The
primary and secondary hosts each act as a client and server in the protocol.
TABLE 2-1 Troubleshooting Checklist
Step For Instructions
1. Check for installation errors. Sun StorEdge Availability Suite 3.2 Software
Installation Guide
2. Check that /dev/rdc is created after
reboot.
“Checking That the rdc Service Is Running”
on page 8
“If the /dev/rdc Link Is Not Created” on
page 9
3. Check that the sndrd daemon is running. Sun StorEdge Availability Suite 3.2 Software
Installation Guide
4. Check the log file contents. “Checking Log Files” on page 7
5. Check that the /etc/nsswitch.conf
file is configured correctly.
“Checking the /etc/nsswitch.conf File”
on page 8
6. Check the integrity of the link. “Checking the Integrity of the Link” on
page 10
7. Check for common errors. “Correcting Common User Errors” on
page 13