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Convector 460/560PTR - 37 - ©Rinnai
1. Gas Supply
<Ignition does not occur> <Room does not warm up> <Smell of gas>
• Is the gas supply fully open?
• Is the gas hose bent?
• Is the gas supply squashed?
• Is the gas hose too long?
• Is the gas supply connected correctly?
Y
Ensure the gas supply is fully open.
Y
Ignition problems can be caused by poor gas supply, or air in the supply line. (There may be a
gaseous odour until ignition.)
2. Preset Temperature
<Room does not warm up>
• Is the set temperature lower than the current room temperature? (Appliance switches to
“Low” approx. 1 minute after ignition)
Y
Set the room temperature higher than the present room temperature.
Y
Adjust to the desired room temperature with the room temperature control buttons.
3. Air Filter Blockage
<Room does not warm up> <Extinguishes suddenly>
• Is the air filter blocked by dust or is a curtain touching it?
• Has the safety device been activated by the dust blockage? (Error Code 14)
Y
Clean the filter at least once a month.
4. Warm Air Short Circuit (Obstructions)
<Room does not warm up> <Extinguishes suddenly>
• Are there any obstructions in front of the warm air outlet? (Error Code 14)
Y
Do not cover or place any obstructing objects within 1 m of the warm air outlet.
5. Insufficient Ventilation
<Extinguishes suddenly>
• Is the room sufficiently ventilated? (Error Code 12)
Y
During use, ventilate the room every hour by turning on a fan for 1 minute or by opening a
window.
6. Exhaust Smell From Appliance
<There is a gaseous smell>
Y
This appliance emits exhaust by-products into the room. When igniting/extinguishing, there
may be a slight smell.
7. Reverse Flame
<Extinguishes suddenly>
• Is the air filter blocked by dust or is a curtain touching it?
• Is there any blockage in the burner or restrictor?
• Is combustion, gas pressure etc. normal? (Error Code 14)
8. Loose Primary Filter
<Air Purifier does not operate>
• If the primary filter is incorrectly installed, the micro-switch will not activate and the air puri-
fier will not operate. (Error Code 05)
9. Unclean Dust Sensor Lens
<Dust Indicator will not illuminate red>
• The sensitivity of the dust sensor decreases when the lens becomes dirty. Clean the lens as
stated in the customer instruction manual and place the sticker on the right side of the unit.