Convector 460/560PTR - 36 - ©Rinnai
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Service Call System Check Points (No.’s refer to causes outlined in the following pages)
Appliance does not operate after
having pressed ON/OFF switch.
(ON/Combustion indicator does
not illuminate green.)
• Check electrical cord is connected to the power point.
• Confirm power supply.
• Check Function Lock (Indicator).
Ignition does not occur.
(ON/Combustion Indicator
does not illuminate red.)
(Error code “11”)
• Check gas hose is plugged in.................................................1
• Check gas type matches that supplied to appliance.
• Check gas hose isn’t bent/crimped.......................................1
• Air in gas supply. ....................................................................1
No sparker noise even when
Heater ON/OFF button is
pressed
• This appliance uses a muted sparker and makes a different
sound to older units.
Auto-economy indicator does
not illuminate.
• This appliance has an auto-economy function which automati-
cally starts operating (“Economy” indicator illuminates) 30
minutes after a room reaches the set temperature. However,
the auto-economy function will not operate if the temperature
is set to L, 16, 26, or H.
Room does not warm up. • Check preset temperature......................................................2
• Blocked air filter .....................................................................3
• Warm air outlet short circuit (obstruction)...........................4
• Inadequate gas supply............................................................1
Flame Failure.
Error Code “12”
Error Code “14”
Error Code “00”*
*When power is restored after
power failure.
• Insufficient ventilation............................................................5
• Blocked air filter .....................................................................3
• Power failure.
• Warm air outlet short circuit (obstruction)...........................4
• Check gas type
• Strong wind against appliance.
• Inadequate gas supply (pipe bent/crimped) ........................1
• Reverse flame..........................................................................7
There is a smell of gas. • Leaking gas supply (faulty connection) ................................1
• Safety device operating.
• Smell of combustion by-product...........................................6
Air Purifier does not operate
when “Purif ON/OFF” button is
pressed.
• Check electrical cord is connected to the power point.
• Confirm power supply.
• Loose primary filter. (Error code 05)....................................8
Dust sensor does not illuminate
red even if cigarette smoke is
present.
• Installation location (size of room)
• Straight after power cord is connected.
Y
The dust indicator will illuminate green while the dust sensor is
stabilising (for approx. 1 min. after power re-instatement of for
approx 20 sec. after air purifier commences operation).
• Dust sensor lens is dirty.......................................................... 9
Dust sensor indicator stays red. • Air in room is not clean.
Smoke and odours become hard
to remove from room.
Heater becomes noisy.
• Filter is not clean
(Clean the filter. If there is no change, replace with new
filter.) ..................................................................................... 10