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Diagnostics and Troubleshooting
5-8 September 2000
92 knife back not detected Knifeback switch was not detected
after moving knife from front to
back.
Check for a paper jam at the knife
area.
93 translator power fault
error
A power fault was detected by the
translator puck.
Close all doors and reinitialize the
printer.
95 unexpected shoe exit
nip detected
The shoe exit nip made switch was
detected after moving the shoe exit
nip to the nip unmade position.
Check for a paper jam in the shoe
exit nip area.
96 shoe exit nip made not
detected
The shoe exit nip made switch was
not detected after moving the shoe
exit nip to the nip made position.
Check for a paper jam in the shoe
exit nip area.
97 unexpected deflector
nip made
The deflector nip made switch was
detected after moving the deflector
to the up position.
Check for a paper jam in the
deflector nip area.
98 deflector nip made not
detected
The deflector nip made switch was
not detected after moving the
deflector to the up position.
Check for a paper jam in the
deflector nip area.
99 timeout clearing data
patch
The rotor was not able to be
properly started.
Call for service.
100 xlator start failed The translator failed to start. Call for service.
101 shoe exit nip start failed The shoe exit nip failed to start. Call for service.
102 deflector start failed The deflector failed to start. Call for service.
109 sheet xport ready
timeout
The sheet transport area remains
busy or initializing process is taking
longer than expected.
Call for service.
110 paper detected in
machine
Paper was detected in the printer
while attempting to load a new roll
of paper.
Remove all paper from the printer
and reload the new roll of paper.
111 xlator home failed The translator could not find its
home position after several
attempts.
Call for service.
112 invalid paper width
sensor coverage
The paper is not laying flat over the
paper width sensors or the end of
roll has been reached.
Open the supply door and move the
paper to the correct position.
128 back checksum 0 ROM test failed at powerup. Reinitialize the printer and call for
service.
129 bad checksum 1 RAM test failed at powerup. Call for service.
130 rotor not stopping Rotor will not turn off. Turn off the printer and call for
service.
131 xlator at both limits Both the front and back translator
soft limit switches are actuated.
Call for service.
Error
Code
Error Message Possible Cause Possible Solution