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September 2000 5-1
5 Diagnostics and Troubleshooting
This chapter describes the error messages for the KODAK PROFESSIONAL
LED II Printer 20P and the KODAK PROFESSIONAL LED II Processor and offers
information for troubleshooting. The information in this chapter includes:
Printer Error Messages ......................................................................................5-2
Manual or Automatic Reinitialization ...........................................................5-2
Printer Paper Path .......................................................................................5-3
Printer Error Messages ...............................................................................5-4
Miscellaneous Printer Error Messages .....................................................5-10
Clearing Printer Paper Jams .....................................................................5-11
Troubleshooting Observable Errors ..........................................................5-12
Additional Troubleshooting Tips for the Printer .........................................5-15
Processor Error Messages ..............................................................................5-16
Clearing Error Messages ..........................................................................5-17
Clearing a Reset Message ........................................................................5-17
Clearing Processor Paper Jams ...............................................................5-18
Clearing Drive Errors .................................................................................5-18
Additional Troubleshooting Tips for the Processor ...................................5-19
Calibration Troubleshooting .............................................................................5-19
Calibration Graph ......................................................................................5-19
Calibration Error Codes .............................................................................5-20
Non-Numeric Error Messages ...................................................................5-26
Getting Additional Help ....................................................................................5-27