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NOTE: DSS may or may not be available for your computer model.
l Software upgrades and troubleshooting hints — Frequently asked
questions, hot topics, and general health of your computing
environment
Dell Support 3
Dell Support 3 is an automated upgrade and notification system installed on your
computer. This support provides real-time health scans of your computing
environment, software updates, and relevant self-support information. Access Dell
Support 3 from the icon in the taskbar.
l How to find information about my computer and its components
l How to connect to the Internet
l How to add user accounts for different people
l How to transfer files and settings from another computer
Windows Welcome Center
The Windows Welcome Center automatically appears when you use the computer
for the first time. You can choose to have it appear every time you start your
computer by placing a check in the Run at startup checkbox. Another method of
accessing the Welcome Center is to click the Windows Vista Start button , and
then click Welcome Center.
l How to use Microsoft Windows XP or Windows Vista®
l How to work with programs and files
l How to personalize my desktop
Windows Help and Support
Microsoft Windows XP:
1. Click the Start button and click Help and Support.
2. Either select one of the topics listed, or type a word or phrase that
describes your problem into the Search box, click the arrow icon, and then
click the topic that describes your problem.
3. Follow the instructions on the screen.
Microsoft Windows Vista:
1. Click the Windows Vista Start button , and then click Help and Support.
2. In Search Help, type a word or phrase that describes your problem, and
then press <Enter> or click the magnifying glass.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
l Remote help with troubleshooting my computer
DellConnect™ServiceandSupport
Dell associates can diagnose and repair your computer remotely over a
broadband connection. To learn more and get started with DellConnect, go to
support.dell.com and click Revolutionary remote help—DellConnect.
l How to reinstall my operating system
Operating System Media
NOTE: The Operating System media may be optional and may not ship with your
computer.
The operating system is already installed on your computer. To reinstall your
operating system, use the Operating System media. See Reinstalling Microsoft®
Windows Vista® and Windows® XP.
After you reinstall your operating system, use the optional Drivers and Utilities
media to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your media varies based on the operating system you
ordered.