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Memory Problems
Fill out the Diagnostics Checklist as you complete these checks.
Mouse Problems
NOTE: Each slot in the media card reader is mapped to a drive letter. A media card reader slot only appears as a mapped drive when a
media card is installed in it. If you attempt to access a drive that is mapped to an empty media card reader slot, you are prompted to insert
media.
FlexBay device is Disabled —
There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the FlexBay device is physically
installed, but it is not running, check to see if it is enabled in the BIOS setup.
NOTE: Your computer might emit a series of beeps (beep code) during start-up if the monitor cannot display errors or problems. This series of beeps
identifies a problem. See Beep Codes for more information.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Ifyoureceiveaninsufficientmemorymessage—
l Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l See the software documentation for minimum memory requirements. If necessary, install additional memory.
l Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
l Run the Dell Diagnostics (see Dell Diagnostics).
Ifyouexperienceothermemoryproblems—
l Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
l Ensure that you are following the memory installation guidelines.
l Run the Dell Diagnostics (see Dell Diagnostics).
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Checkthemousecable—
1. Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
2. Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3. Shut down the computer, reconnect the mouse cable as shown in the Quick Reference Guide for your computer, and then restart the
computer.
Restartthecomputer—
1. Simultaneously press <Ctrl><Esc> to display the Start menu.
2. Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3. After the computer turns off, reconnect the mouse cable as shown on the in the Quick Reference Guide for your computer.
4. Start the computer.
Testthemouse— Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original
mouse is faulty.
Checkthemousesettings—
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
If you are using a PS/2 mouse