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located on your computer.
Your computer's Service Tag contains both a Service Tag number and an Express
Service Code.
l Use the Service Tag to identify your computer when you use
support.dell.com or contact support.
l Enter the Express Service Code to direct your call when contacting support.
Use the product key on the Microsoft Windows License Label if you need to
reinstall your operating system.
l Use the product key on the License Label if you need to reinstall your
operating system.
NOTE: As an increased security measure, the newly designed Microsoft Windows
license label incorporates a missing portion or "hole" to discourage removal of the
label.
l Solutions — Troubleshooting hints and tips, articles from
technicians, online courses, and frequently asked questions
l Community — Online discussion with other Dell customers
l Upgrades — Upgrade information for components, such as
memory, the hard drive, and the operating system
l Customer Care — Contact information, service call and order
status, warranty, and repair information
l Service and support — Service call status and support history,
service contract, online discussions with technical support
l Dell Technical Update Service — Proactive e-mail notification of
software and hardware updates for your computer
l Reference — Computer documentation, details on my computer
configuration, product specifications, and white papers
l Downloads — Certified drivers, patches, and software updates
l Desktop System Software (DSS)— If you reinstall the operating
system for your computer, you should also reinstall the DSS utility.
DSS provides critical updates for your operating system and
supportforDell™3.5-inchUSBfloppydrives,AMD™processors,
optical drives, and USB devices. DSS is necessary for correct
operation of your Dell computer. The software automatically
detects your computer and operating system and installs the
updates appropriate for your configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the appropriate support
site.
To download Desktop System Software:
1. Go to support.dell.com and click Drivers and Downloads.
2. Click Select Model.
3. Select your product model and click Confirm, or enter a service tag and
click Go.
4. Click System Utilities.
5. Click Desktop System Software under Dell - Utility, and click Download
Now.
6. Click Run to run the driver, or Save to save the driver to your computer.
NOTE: The support.dell.com user interface may vary depending on your
selections.