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Dutchwest Direct Vent / Natural Vent Gas Heater
30001935
LIMITED LIFETIME WARRANTY
PRODUCT COVERED BY THIS WARRANTY
All Dutchwest gas stoves equipped with an Insta-Flame Ceramic Burner.
BASIC WARRANTY
CFM Corporation Company (hereinafter referred to collectively as the
Company) warrants that your new Dutchwest Gas Fireplace/Stove is
free from manufacturing and material defects for a period of one year
from the date of purchase, subject to the following conditions and
limitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber of
every Dutchwest gas product is warranted for life against through
wall perforation. All appliances equipped with an Insta-Flame Ce-
ramic Burner have limited lifetime coverage on the ceramic burner
plaque. Warrantees are made to the original owner subject to proof
of purchase and the conditions and limitations listed on this Warranty
Document
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
Note: On porcelain enamel finished external parts and accessories
The Company offers no Warranty on chipping of enamel surfaces.
Inspect all product prior to accepting it for any damage to the enamel.
The salt air environment of coastal areas or a high humidity environ-
ment can be corrosive to the porcelain enamel finish. These condi
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tions can cause rusting of the cast iron beneath the porcelain enamel
finish, which will cause the finish to flake off.
Dye lot variations with replacement parts and/or accessories can oc-
cur and are not covered by warranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or accident.
Glass doors are not covered for discoloration or burned in stains due to
environmental issues, or improper cleaning and maintenance.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only. Brass cleaners cannot be used. Mortar
mix and masonry cleaners may corrode the brass finish. The Company
will not be responsible for, nor will it warrant any brass parts which are
damaged by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one
year. All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and CFM
Corporation company supplied accessories are covered for a period of
one year.
CONDITIONS AND LIMITATIONS
• This new Dutchwest product must be installed by a competent,
authorized, service contractor. A licensed technician, as prescribed
by the local jurisdiction must perform any installation/service work.
It must be installed and operated at all times in accordance with the
Installation and Operating instructions furnished with the product.
Any alteration, willful abuse, accident, or misuse of the product shall
nullify this warranty.
• This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
• The customer must pay for any Authorized Dealer in-home travel
fees or service charges for in-home repair work. It is the dealers op-
tion whether the repair work will be done in the customer’s home or in
the dealer’s shop.
• If upon inspection, the damage is found to be the fault of the manu
-
facturer, repairs will be authorized at no charge to the customer parts
and/or labor.
• Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
• This warranty is limited to the repair of or replacement of part(s)
found to be defective in material or workmanship, provided that such
part(s) have been subjected to normal conditions of use and service,
after said defect is confirmed by the Company’s inspection.
• The company may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding the wholesale price of the
defective part(s)
• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement, or
otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for same. Further, the Company will
not be responsible for any incidental, indirect, or consequential dam-
ages except as provided by law.
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR LIMI-
TATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR CIR
-
CUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS
AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
• All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to as
-
sume on its behalf, any other liabilities with respect to the sale of this
CFM Corporation product
• The warranties as outlined within this document do not apply to chim
-
ney components or other non CFM Corporation accessories used in
conjunction with the installation of this product..
• Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with
the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by me
-
chanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of damp-
ness or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather damage,
which is the result of but not limited to, improper chimney/venting
installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED…
1) Contact your supplier. Make sure you have your warranty, your
sales receipt, and the model/serial number of your CFM Corpo-
ration product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.