Brother HE 120 Sewing Machine User Manual


 
Troubleshooting 165
5
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The upper thread
breaks.
The upper thread was not
threaded correctly (for example,
the spool is not installed correctly,
the spool cap is too big for the
spool being used, or the thread
has come out of the needle bar
thread hook).
Correct the upper threading. page 23
There are knots or tangles in the
thread.
Remove any knots or tangles.
The selected needle is not
appropriate for the thread being
used.
Select a needle that is appropriate for
the type of thread being used.
page 36
The upper thread tension is too
tight.
Loosen the upper thread tension. page 54
The thread is tangled, for example,
in the shuttle.
Remove the tangle thread. If the
thread is tangled in the shuttle, clean
the shuttle.
page 162
The needle is bent or blunt. Replace the needle.
page 37
The needle is incorrectly installed. Correctly install the needle.
The area around the hole in the
needle plate is scratched, or has a
burr on it.
Replace the needle plate. Contact
your retailer or the nearest authorized
service center.
The area around the hole in the
presser foot is scratched, or has a
burr on it.
Replace the presser foot. Contact
your retailer or the nearest authorized
service center.
The shuttle is scratched, or has a
burr on it.
Replace the shuttle. Contact your
retailer or the nearest authorized
service center.
A bobbin designed specifically for
this machine is not used.
Incorrect bobbins will not work
properly. Only use a bobbin
designed specifically for this
machine.
page 18
Bobbin thread
does not wind
neatly on the
bobbin.
Bobbin winder cover is not open.
Open the bobbin winder cover until
it clicks.
page 18
Spool pin has not been raised. Raise the spool pin until it stops. page 18
The thread that was pulled out
was not wound onto the bobbin
correctly.
Wind the thread that was pulled off
around the bobbin five or six times
clockwise.
page 20
Bobbin spins slowly.
Move the sewing speed controller to
the right (so that the speed will be
fast).
page 20
Symptom Probable Cause Remedy Reference
SE-BrotherE_sgml.book Page 165 Monday, June 30, 2003 3:44 PM