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Troubleshooting
You can solve many common air conditioner problems easily, saving you the cost of a service call. Try the
suggestions
below to see if you can solve your problem without outside help.
Your air conditioner will not operate
Check if . . . Then . . .
The power supply
cord is unplugged.
A household fuse
has blown or circuit
breaker has tripped.
Firmly plug the cord into a live outlet with proper voltage.
Replace the fuse or reset the circuit breaker. Make sure the air conditioner is plugged into a
properly grounded outlet as described in the Installation Instructions.
The Fan Control is
turned to the OFF
oosition.
Turn the Fan Control to an active setting.
I
The local power has
failed.
Wait for power to be restored.
The unit blows fuses or trips circuit breakers
Check if . . .
Then . . .
Too many appliances
Unplug or relocate appliances that share the same circuit.
are being used on the
same circuit.
Time-delay fuse or
Replace with a time-delay fuse or circuit breaker of the correct capacity. See “Electrical
circuit breaker of the
Requirements” in the Installation Instructions for the correct capacity.
wrong capacity is
being used.
An extension cord is
Do not use an extension cord with this or any other appliance.
being used.
You are trying to
Wait at least 3 minutes after turning Fan Control off before trying to restart the air
restart the air
conditioner.
conditioner too soon
after turning Fan
Control off.
The air conditioner seems to run too much
The current air
conditioner replaced
an older model.
The unit is in a
heavily occupied
room or heat-
producing
appliances are in
use in the room.
Then . . .
The use of more efficient components may cause the air conditioner to run longer than
an older model, but the total energy consumption will be less. Newer air conditioners do not
emit the “blast” of cold air you may be accustomed to from older units, but this IS NOT an
indication of lesser cooling capacity or efficiency. Refer to the efficiency rating (EER) and
capacity rating (in BTUs/hr.) marked on the air conditioner.
Use exhaust vent fans while cooking or bathing and try not to use heat-producing appli-
ances during the hottest part of the day. A higher capacity air conditioner may be required
depending on the size of the room being cooled.
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