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TROUBLESHOOTING
Symptom
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• Is the AC adapter firmly plugged in to the outlet?
• Are the POWER IN terminals on the camera connected with
the AC adapter properly?
• Is the video cable or network cable connected properly?
• HTML files in the camera might be broken. Initializing is
required.
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Cannot access the camera from the
browser.
• Are the network cables connected properly?
• Is the status indicator lamp of the network connection termi-
nal on?
If not, a network connection has not been established or the
other devices are not in operation.
• Is a valid IP address set for the camera?
• Are you connecting to a wrong IP address?
Open the command prompt on your PC and enter:
>ping (enter here the IP address set for the camera).
If the camera replies, the connection is correct.
If not, set the correct IP address for your PC and/or to the
camera.
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What to do Reference page