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For Help,call 1-800-35-GENIE or visit www.geniecompany.com
THE GENIE COMPANY LIMITED WARRANTY
What is covered?
Any defect in material and product workmanship from personal,normal household use
in accordance with the Owner’s Manual.
For how long?
MODEL 2060L ...20 years on motor,3 years all other parts.
MODEL 3060L ...Lifetime* on motor,3 years all other parts.
MODEL 3060C ...Lifetime* on motor,3 years all other parts.
*Lifetime = For as long as you own your home.
Who gets the warranty?
This warranty is limited to the consumer who originally purchased the product.
Geographic scope:
This warranty applies only to units installed and operated within the country where
they were purchased.
Limitations:
IMPLIED WARRANTIES,INCLUDINGTHOSE OF FITNESS FOR A PARTICULAR PURPOSEAND
MERCHANTABILITY (AN UNWRITTEN WARRANTY THAT THE PRODUCT IS FIT FOR ORDI-
NARY USE),ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE.GENIE WILL NOT
PAY FOR: LOSS OF TIME; INCONVENIENCE;LOSS OF USE OFYOUR GENIE PRODUCTOR
PROPERTYDAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK;ANY
SPECIAL,INCIDENTAL OR CONSEQUENTIAL DAMAGES;OR ANY DAMAGES RESULTING
FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT.
Some states and provinces do not allow limitations on how long an implied warranty
lasts or the exclusion of incidental or consequential damages,so the above limitations or
exclusions may not apply to you.
This warranty is the only one we will give on your Genie product,and it sets forth all our
responsibilities regarding your Genie product.Therearenoother express warranties.
State and province rights:This warranty givesyou specificlegal rights,andyou may also
have other rights which vary from state to state and province to province.
How to get warranty service:
To obtain warranty service for your Genie product,you must provide proof of the date
and place of purchase of the product.
SAVE THESE INSTRUCTIONS
Visit Our Website at: www.geniecompany.com
1.Do-It-Yourself-Service.
Call the Genie Consumer Connection toll free at 1.800.354.3643 to speak in person to a
trained Genie representative for assistance in diagnosing the problem and arranging
to supply you with the required parts for do-it-yourself repairs.Trained service repre-
sentatives are available Monday-Friday,8:00 a.m.- 11:00 p.m.,Eastern Time,and on
Saturday,10:00 a.m.to 8:00 p.m.,Eastern Time (subject to holidays) You may also get
the information you need at
www.geniecompany.com.
2.Service From Authorized Dealers.
You also may obtain warranty service from Genie authorized dealers by calling the
Genie Customer Service at 1.800.354.3643 or by visiting
www.geniecompany.com
before scheduling warranty service.If warranty service is provided by an authorized
dealer,Genie will provide all required parts under warranty at no charge to you,but
the dealers are independent business people and may render a bench or service call
charge for their services.Genie will not reimburse you or otherwise be responsible for
those charges.
We suggest that you retain your original packing material in the event we choose to
repair or replaqce your Genie Product and request that you ship it to us.Be sure to
include your name,address,telephone number,proof of date and place of purchase
and a description of the operating problem.After repairing or replacing,your Genie
product,we will ship it to your home at no cost to you for parts and labor,but you will
have to pay a minimum of $5.00 for shipping and handling charges.
Your choice of either one of the above-described service options is your exclusive
remedy under this warranty.
What this warranty does not cover:
This warranty does not cover batteries (which are considered replaceable parts),installa-
tion,commercial use,defects resulting from accidents,damage while in transit to our
service location or damage resulting from alterations,misuse or abuse,lack of proper
maintenance, unauthorized repair or modification of the product,affixing of any attach-
ment not provided with the product, programming of the Remote Control Devices,
Safe-T-Beam® adjustment/cleaning,staples through wiring,pinched or broken wires,
Carriage disengaged,Force Control adjustments, door out of balance, broken springs
or cables,power outages,use of extension cords,missing or damaged parts on dis-
counted,clearanced,final sale or taped cartons,phantom operations (labor is not cov-
ered if Opener is functioning properly while technician is in garage),fire,flood,or acts of
God,or other failure to follow the Owner’s Manual.
FOR ANSWERS: CALL 1.800.354.3643
NOTE
Please keep original or photocopy of your sales
receiptwith this manual for future reference should
service ever be required.
Model Number and
Serial Number are
located on front
panel inside
the lens.
Please note the following information,so it is available if you
need to call us.
Date Purchased ______________________________
Serial Number ______________________________
Operator Model ______________________________
Remote Control Model ______________________________
Dealer Name ______________________________
Dealer Address ______________________________
City ______________________________
State ______________________________
Zip ______________________________
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