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24 C3447M-B (8/09)
Help Page
Online Help documents the basic instructions for configuring the dome system. Click Help in the navigation
bar to access these instructions.
Log Off
To log off, click the Log Off button in the navigation bar. A login dialog box appears.
Troubleshooting
If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100
(USA and Canada) or +1-559-292-1981 (international) for assistance. Be sure to have the serial number
available when calling.
Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel.
Table B. Trouobleshooting the Spectra Mini IP Dome System
Problem Possible Cause Suggested Solution
No video PoE power issue Check Cat5 cable connection.
Verify PoE is enabled.
Disconnect the network cable and then
reconnect it to the dome system. Check the LED
on the trim ring to verify that it is flashing
green, indicating the dome system has power.
Power issue (24 VAC) Check the 24 VAC power supply connection.
Disconnect the power cable and then reconnect
it to the dome system. Check the LED on the
trim ring to verify that it is flashing green,
indicating the dome system has power.
Network connectivity issues Check network cable connections.
Disconnect the network cable and then
reconnect it to the dome system. Check the LED
on the trim ring to verify that it is flashing
green.
Reset the unit to factory defaults by pressing
the reset button (refer to the Spectra Mini IP
Installation manual).
Replace network cable with new cable.
Image too dark/
black image
Installation or configuration
error
Make sure the lens cover is not installed.
Make sure dome system is not located in an
environment with zero light.
Verify iris setting is correct.
Verify brightness setting is correct.
Verify contrast setting is correct.