Filter
Top Products
THX9321 PRESTIGE
®
2.0 AND THX9421 PRESTIGE
®
IAQ 2.0 WITH EIM
55 68-0311—01
Fig. 67.
Fig. 68.
Data Logs
The Data Logs collect system information that can help point a
service technician in the right direction when troubleshooting.
When accessing the Data Logs, the installer can turn off each
log, delete current log entries, and save Data Logs to a
memory stick via the USB port. See “Using the Data Logs”
beginning on page 56 and “To save a Data Log to a memory
stick” beginning on page 57 for more information.
Data Logs include the Alerts Log and the User Interactions
Log.
Alerts Log
The Alerts Log stores a history of the most recent 25 alerts and
records the date and time of each alert. In the Alerts Log, press
any of the alerts for more information.
You can also press Show Active Alerts to display the active
alerts that are currently snoozed by the user. This allows the
service technician to dismiss alerts for problems that have
been corrected, and prevent unnecessary callbacks.
Fig. 69.
The Alerts Log contains information about the alert and system
information. See Fig. 70–75 as an example.
Fig. 70.
Fig. 71.