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Warranty
6. If the problem is not covered by the Limited Warranty, the customer will be responsible for all repair costs, as
well as all storage, shipping and the cost of removing and re-installing the stove.
7. If you are not satised with the service provided by the Enviro dealer, write to Sherwood Industries Ltd. at
the address listed on the last page of the Owner’s Manual. Include the date you bought the product and a
description of the problem.
Exclusions and Limitations:
1. A qualied installer must install this stove. This Limited Warranty covers defects in materials and workmanship
only if the product has been installed in accordance with local building and re codes; in their absence, refer to
the owner’s/technical manual(s). If the product is damaged or broken as a result of any alteration, wilful abuse,
mishandling, accident, neglect, or misuse of the product, the Limited Warranty does not apply.
2. It must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual.
If the unit shows signs of neglect or misuse, it is not covered under the terms of the Limited Warranty policy.
Performance problems due to operator error will not be covered by the Limited Warranty policy.
3. Labour to repair or replace items covered under the Limited Warranty will be covered for the rst ve (5) years
per our warranty service fee reimbursement schedule.
4. This Limited Warranty is applicable only to the original purchaser and it is non-transferable, provided that the
purchase was made through an authorized Enviro dealer.
5. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is
normal and not a defect and, therefore, not covered under Limited Warranty. Misuse includes overring. This
will result if the stove is used in such a way that one or more of the plates glows red. Overring can be identied
later by warped plates and paint pigment being burnt off. Over-ring this appliance can cause serious damage
and will nullify the Limited Warranty.
6. The Limited Warranty does not cover misuse of the stove glass, including:
a) The glass is struck or has surface contaminates or has had harsh or abrasive cleaners used on it.
b) The door is slammed or is closed while wood in the rebox is protruding out the stove opening.
7. Products made or provided by other manufacturers and used in conjunction with the operation of this stove
without prior authorization from Sherwood Industries Ltd., may nullify the Limited Warranty on this stove. If
unsure as to the extent of this Limited Warranty, contact your authorized Enviro dealer before installation.
8. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions. The Limited Warranty does not cover installation and operational related problems such as use
of downdrafts or spillage caused by environmental conditions. Environmental conditions include but are not
limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive
offsets, negative air pressures or other inuences caused by mechanical systems such as furnaces, fans, clothes
dryers etc.
9. The Limited Warranty does not cover damage caused by burning salt-saturated wood, corrosive driftwood,
chemically treated wood or any fuel not recommended in the Owner’s Manual (use cord wood only).
10. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, uorine or other damaging
chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which
is the result of, but not limited to, improper chimney/venting installation.
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