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Reference Manual
300560EN, Rev AA
May 2011
Rosemount 2230
5-8
Section 5. Service and Troubleshooting
Incorrect configuration of 2160 Field
Communication Unit (FCU)
• Check the Modbus communication address specified
for the ATD device that represents the 2230 display in
the 2160 FCU Slave Database. For the single tank
version, the ATD address is equal to the Modbus
address of the 2410 Tank Hub itself.
• Check configuration of communication parameters for
the FCU Fieldbus ports
• Check that the correct communication channel is
selected
• See the Raptor System Configuration Manual
(Document no. 300510EN) for more information on how
to configure the 2160 FCU
Incorrect configuration of tank database in
2410 Tank Hub
• Check the 2410 tank database; ensure that the 2230
device is available and mapped to the right tank
• 2410 Tank Database; check that the ATD Modbus
address is equal to the 2410 Temp Modbus address in
the FCU Slave Database
• See the Raptor System Configuration Manual
(Document no. 300510EN) for more information on how
to configure the 2410 tank database
Connection to 2410 Tank Hub
• Check wiring to the 2410 Tank Hub
• Check the 2410 Tank Hub; check the Error LED or the
integral display for information
Configuration of communication protocol In TankMaster WinSetup:
• open the Protocols folder and check that the protocol
channel is enabled
• check the protocol channel configuration (right-click
the protocol channel MbMaster icon, choose the
Properties option, and check port, parameters,
modem)
The Status LED is blinking error
codes
• Hardware errors
• Software errors
• See “Device Error Signals” on page 5-6
• Check Device Status information. See “Status
Information” on page 5-2 and “Viewing Input and
Holding Registers” on page 5-3)
• See “Device Errors” on page 5-9
Configuration can not be saved Write protection switch is set to the ON
position
Check write protection switch on the 2230.
Invalid measurement data (--.---) Device failure Check the devices connected to the Tankbus for possible
hardware or software failure
Warning symbol appears in front
of measurement value
Simulation mode active Stop simulation mode in WinSetup (open WinSetup Set
Simulation Mode window and click the Stop button)
Activity indicator shows a warning
symbol
Communication failure Check that the 2230 is configured in the 2410 tank
database. See the Raptor System Configuration Manual
(Document no. 300510EN) for more information on how to
configure the 2410 tank database.
Nothing appears on the LCD
display
• No power supply
• FISCO fuse broken
• Contrast settings
Check status LED (see “Device Error Signals” on
page 5-6).
If Status LED does not light:
• check power on Tankbus wiring
• check FISCO fuse
If Status LED lights:
• check contrast settings of the LCD display
Symptom Possible cause Action