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118531-01A38
TROUBLESHOOTING
Continued
1. Gas leak.
1. Gas leak.
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner ame holes blocked
4. Improper venting or exces-
sive blockage
5. Excessive amounts of em-
bers and pan material
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Dark residue on logs or inside
of replace
REMEDY
1.
Locate and correct all leaks (see
Checking Gas Connections, page 24)
1.
Locate and correct all leaks (see
Checking Gas Connections, page 24)
1. Properly locate logs (see Installing
Logs, Lava Rock, and Glowing
Embers, page 27)
2. Clean out air holes at burner inlets,
Periodically repeat as needed
3. Remove blockage or replace
burner
4. Have the vent system inspected,
including the termination cap. Re-
move any restrictions or blockage
5. Clear excess embers from around
the rear main ports. Use a mini-
mum of one layer of smaller ember
pieces to achieve the best glowing
effect over the visible areas
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If
they can not supply original replacement part(s),
call DESA’s Customer Service Department at
1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your replace
• how replace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. If
they can not supply original replacement part(s),
call DESA at 1-866-672-6040 for referral infor-
mation.
When calling DESA, have ready
• model number of your replace
• the replacement part number
SPECIFICATIONS
CD36TN-M Natural Gas
• Rating: 15,000/21,000 Btu/hr
• Gas Type: Natural Gas Only
• Ignition: Millivolt
• Manifold Pressure: below 2000 ft. elevation
- 3.5" w.c. (0.87 kPa)
• Orice Size (Main Burner): #44 DMS (0.086")
•
Minimum Inlet Supply Pressure: 5.5" w.c.
(1.1 kPa)
• Firebox Dimensions (HxWxD) (Flanges and
Standoffs Not Included in Measurement):
35 ¾"x 36 ¼" x 14 ¾"
• Rating: 13,000/20,000 Btu/hr
• Gas Type: Propane/LP Gas Only
• Ignition: Millivolt
• Manifold Pressure: 10.0" w.c. (2.5 kPa)
• Orice Size (Main Burner): #55 DMS (0.052")
•
Minimum Inlet Supply Pressure: 11.0" w.c.
(2.7 kPa)
• Firebox Dimensions (HxWxD) (Flanges and
Standoffs Not Included in Measurement):
35 ¾"x 36 ¼" x 14 ¾"