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C-12
Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 7.2
OL-29168-01
Appendix C Troubleshooting
Password Recovery
Use the hw-module module slot_number password-reset command to reset the password to the default
cisco. If the module in the specified slot has an IPS version that does not support password recovery, the
following error message is displayed:
ERROR: the module in slot <n> does not support password recovery.
To reset the password on the ASA 5585-X IPS SSP, follow these steps:
Step 1
Log into the adaptive security appliance and enter the following command:
asa# hw-module module 1 password-reset
Reset the password on module in slot 1? [confirm]
Step 2
Press Enter to confirm.
Password-Reset issued for slot 1.
Step 3
Verify the status of the module. Once the status reads
Up
, you can session to the ASA 5585-X IPS SSP.
asa# show module 1
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
1 ASA 5585-X IPS Security Services Processor-4 ASA5585-SSP-IPS40 JAF1436ABSG
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
1 5475.d029.8c74 to 5475.d029.8c7f 0.1 2.0(12)3 7.2(1)E4
Mod SSM Application Name Status SSM Application Version
--- ------------------------------ ---------------- --------------------------
1 IPS Up 7.2(1)E4
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
1 Up Up
Step 4
Session to the ASA 5585-X IPS SSP.
asa# session 1
Opening command session with slot 1.
Connected to slot 1. Escape character sequence is 'CTRL-^X'.
Step 5
Enter the default username (cisco) and password (cisco) at the login prompt.
login: cisco
Password: cisco
You are required to change your password immediately (password aged)
Changing password for cisco.
(current) password: cisco
Step 6
Enter your new password twice.
New password: new password
Retype new password: new password
***NOTICE***
This product contains cryptographic features and is subject to United States and local
country laws governing import, export, transfer and use. Delivery of Cisco cryptographic
products does not imply third-party authority to import, export, distribute or use
encryption. Importers, exporters, distributors and users are responsible for compliance
with U.S. and local country laws. By using this product you agree to comply with
applicable laws and regulations. If you are unable to comply with U.S. and local laws,
return this product immediately.