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Prepared by Monique Lania 7 Call Servicing Guide ProHeat 2X 9400F.doc
Solution 5:
How?
Using a Phillips Head Screw Driver, unscrew the screw just above the front nozzle and remove it.
Turn the machine on its side so that the belt access area is facing upwards.
Making sure the cord side of the machine is facing upwards.
Remove the clear end cap by unscrewing the 2 black screws on the end cap, taking care not to
drop the screws into the unit. Also remove the 1 Silver screw in the middle of the end cap.
Remove the black Pivot Arm by gently lifting it up-and-across towards you
Locate the Large Brush Belt, has it come off the Brush end?
Yes, refit by re-attaching the Large belt on the cogs of the
lower (bottom) brush roller.
No, is the Large Brush Belt damaged or broken?
Yes, Advise customer
to call Bissell Free
Call 1800 number
again and press
Option 4 for spare
parts and order
replacement large
Brush Belt
No, refit belt and
replace end cap
as and refer
customer to
nearest Bissell
Authorised Service
Centre
Switch machine OFF (O). Unplug machine from the outlet at the wall. Remove the
Tank-Tank Assembly & SmartMix Solution Bottle from the machine
Check Large Brush Belt to ensure it is in place
Pla
ce Small belt over front (top) brush roller and metal cog.
Place black Pivot Arm in place and screw in place using the
silver screw
Re-attach clear end cap using the 2 black screws