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Prepared by Monique Lania 12 Call Servicing Guide ProHeat 2X 9400F.doc
Consumer states unit will spray at the floor, but not through the upholstery
hose.
Solution 1:
Remove any tools from the end of the upholstery hose. Does the unit spray through the hose now?
No
Clean out the spray tip with the end of an unfolded paper clip.
Does the unit spray now?
No, stretch the hose out and give it a few
light tugs to release any kinks in the internal
water su
pp
l
y
hose. Does it s
p
ra
y
now?
No, refer customer to an
Authorized Service Centre
Yes, problem solved
Yes, Advise to run tool through hot tap
water and if still does not spray through too
advise customer to call Bissell Free Call
1800 number again and press Option 4 for
spare parts and order replacement
upholstery tool
Yes, problem solved