Prepared by Monique Lania 11 Call Servicing Guide ProHeat 2X 9400F.doc
Consumer states unit will spray through the hose, but not to the floor.
Solution 1:
Solution 2:
Remove any debris on the spray tips located at bottom of unit with a soft
brush (an old toothbrush works well).
Turn unit on. Does unit spray now?
Yes, problem solved
Turn unit off
No, heating element may be clogged. This is
caused if machine is not flushed out after use.
When solution is not flushed out and is left to sit in
machine it turns into a powder like substance and
clogs machine. Send consumer a Service &
Maintenance CD ROM or hard copy and refer
them to nearest Bissell
authorized service centre
The Pump may have lost prime
To re-prime pump switch power switch OFF (O). Hold Trigger on handle in for 1 minute.
Yes, problem solved
Turn machine back ON (l). Wait 1 minute, then press Spray Trigger. Does it spray now?
No, process to Solution 2