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DEFINITIONS OF TERMS A2-2
PHASE RESEARCH
USER GUIDE
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GREET TIME-The time taken to respond to a car that has arrived at the Menu Board/order point
MAX CARS-The Timer’s automatic subtraction of a car when the actual number of cars exceeds the number
that has been programmed (using the drive-thru configuration feature)
MULTI-STATION EVENT-An event that starts and stops an event timer from two or more detection points;
there may be up to four such events
PERIOD-A user defined block of time used with the Manual Reporting feature.
POWER OFF-The time at which the unit loses power
POWER ON-The time at which the unit regains power
PULLOUTS-The operator’s manual subtraction of a car that has taken more than the allotted time to reach the
next detection point.
REMOVE CAR-A manual method by which cars are subtracted from the drive-thru
RESET LOOP-The resetting of a Loop and/or Loop Detector due to the false detection of a car (phantom car)
RESET MEMORY-Removes all events stored in memory
CAUTION: DO NOT USE THE RESET MEMORY FEATURE WITHOUT FIRST
CONTACTING PHASE RESEARCH CUSTOMER SERVICE OR YOUR
LOCAL DEALER
SET PARAMETERS-User defined settings specific to each store
SHIFTS- Up to four (4) time periods can be entered into the system to break the day into segments. Each shift
automatically ends at the beginning of the following shift.
SINGLE-STATION EVENT-An event that starts and stops an event timer from a single detection point; there
maybeuptoeightsuchevents
TARGET TIMES-Associated with dayparts, these are used to categorize service times on a grading scale and
can be set for any event in the system
TECH CODE-Allows full access to the Timer; used to protect features such as RESET MEMORY and
DRIVE-THRU CONFIG.
4W PERIOD-A block of time of 4 consecutive weeks on which reports are based in lieu of monthly reporting.