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Problem
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas.
Burner does not light, or flame is low
in HIGH position.
Experiencing flare-ups:
ƽCAUTION: Do not line the bottom tray
with aluminum foil.
Burner flame pattern is erratic. Flame is low
when burner is on HIGH. Flames do not run
the whole length of the burner tube.
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
Check
Inspect Weber Spider Stopper
Guards for possible obstructions.
(Blockage of holes.)
Is natural gas supply on?
Does the Front burner light with a
match?
Are you holding the FlameCheck
button down long enough?
Were the natural gas lines purged?
(air removed)
Are you preheating barbecue in the
prescribed manner?
Are the cooking grates and
Flavorizer Bars heavily coated with
burned-on grease?
Is the bottom tray "dirty" and not
allowing grease to flow into catch
pan?
Are burners clean?
The lid is porcelain-on-steel, not
paint. It cannot “peel.” What you are
seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Cure
Clean Weber Spider Stopper
Guards. (See Section "Annual
Maintenance".)
Turn on natural gas supply.
If you can light the Front burner
with a match, then check the
Crossover Ignition System.
Hold the FlameCheck button
down for a full eight seconds.
Purge the natural gas lines.
See Step "Purge air from gas
lines."
All burners on high for 10 to 15
minutes for preheating.
Clean thoroughly. (See Section
"Periodic Cleaning".)
Clean bottom tray.
Clean burners. (See Section
"General Maintenance".)
Clean thoroughly. (See Section
"Periodic Cleaning".)
TROUBLESHOOTING
If the problem cannot be corrected using these methods, please contact Weber-Stephen Customer Service.