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96 McAfee Internet Security 5.0
n You would like to speak with a customer service agent to purchase a
McAfee product, rather than make a purchase at our eStore.
For a technical support callback, please be sure to leave your complete name
and telephone number; and our expert technical support representatives and
customer service agents will return your call as soon as possible.
When we call you, please have the following information readily available:
n The version number of you McAfee software. You can locate this
information by selecting Help > About.
n The Windows operating system and version number
n Amount of memory (RAM)
n Model name of hard disk (internal/external)
n Extra card, boards, or hardware
n A complete description of the problem, for example, the EXACT error
message as it appears on screen, what actions did you performed before
you received the error message, is the error persistent, can you duplicate
the problem.
Contact addresses:
Network Associates International B.V.
P.O. Box 58326
1040 HH Amsterdam
The Netherlands
Customer Service
McAfee Consumer Products
Apollo Contact Centre
Units 2-6, Boucher Business Centre
Apollo road, Belfast BT12 6 HP
UK