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8-6 Warranty Service
The purpose of the following section is to provide
specific instructions to the user of the AF-300C11
drive regarding warranty administration and how
to obtain assistance on both in-warranty and out-
of-warranty equipment.
If assistance is required to determine warranty
status, call:
GE Fuji Drives USA, Inc.
Salem, VA
1-800-533-5885
(24 hours)
WARRANTY COVERAGE
Warranty period is 12 months after installation or
18 months after shipment from the Company,
whichever occurs first."
However, the guarantee will not apply in the fol-
lowing cases, even if the guarantee term has not
expired:
1. Damage was caused by incorrect use or inap-
propriate repair or modification.
2. The product was used in an environment out-
side the standard specified range.
3. Damage was caused by dropping the product
after purchase or occurred during transporta-
tion.
4. Damage was caused by an earthquake, fire,
flooding, lightning, abnormal voltage or other
natural calamities and secondary disasters
Before calling the number at left to determine
warranty status, the drive serial number will be
required. This is located on the drive nameplate.
If the drive is still under warranty, further infor-
mation will be required per the "in Warranty
Failure Checklist" shown on following page of
this instruction Book.
OUT-OF WARRANTY PROCEDURES
When the defect has been identified, contact
your local Authorized AF-300C11 Distributor
to order replacement unit.
MOTORS
Motor repairs on General Electric motors are
generally handled by GE Authorized Electric
Motor Servicenters or GE Apparatus Service
Shops. For specific instructions on your motor,
call the distributor from which it was pur-
chased and be prepared to furnish complete
nameplate data.