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116646-01J 35
POSSIBLE CAUSE
1. Gas leak. See Warning
statement above
1. Gas leak. See Warning
statement above
2. Control valve defective
1. Gas leak. See Warning
statement above
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Bu rner fl am e ho les
blocked
4. Improper venting or exces-
sive blockage
5. Excessive amounts of em-
bers and pan material
REMEDY
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 21)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 21)
2. Replace control valve
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 21)
1. Properly locate logs (see
Installing Logs, Lava Rock
and Glowing Embers,
page 25)
2. Clean out air holes at burn-
er inlets. Periodically repeat
as needed
3. Remove blockage or re-
place burner
4. Have the vent system in-
spected, including the ter-
mination cap. Remove any
restrictions or obstruction
5. Clear excess embers until
a minimum gap of 1/2"
remains under the grate
OBSERVED PROBLEM
Fireplace produces unwant-
ed odors
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Dark residue on logs or inside
of replace
TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.