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ERROR MESSAGES
A-36
The pockets are full. Delete a pattern. This message is displayed when the memory is full and a
pattern must be deleted.
The safety device has been activated.Is the thread tangled? Is
the needle bent?
This message is displayed when the motor locks due to
tangled thread or for other reasons related to thread delivery.
The shutoff support mode has been activated. Turn off the
machine.
This message appears when the machine is in the shutoff
support mode. Turn off the machine once to start the machine
again. (see page B-32)
The “Start/Stop” button does not operate with the foot
controller attached. Remove the foot controller.
This message is displayed when the “Start/Stop” button is
pushed to sew Utility stitches or Character/Decorative stitches
while the foot controller is connected.
(This message does not appear when embroidering).
The upper thread may not be threaded correctly. Thread the
upper thread from the beginning.
This message is displayed when it seems that the upper
thread has not been threaded correctly.
The USB media was changed. Do not change the USB media
while it is being read.
This message is displayed when you attempt to select a
pattern after the USB media in which the pattern is saved has
been changed.
There is no needle plate cover. Attach a needle plate cover. This message is displayed when the needle plate cover is not
attached.
This file cannot be used. This message appears if the file format is incompatible with
this machine. Check the list of compatible file formats. (see
page S-94)
This file exceeds the data capacity and cannot be used. Use a
suitable size file.
This message is displayed when the file size exceeds the data
capacity of the machine.
Confirm the file size and format. (see page S-95)
This function cannot be used while in the sensor mode. This message appears when the selected function is not
available with the sensor function. (see page B-71)
This key cannot be used at this time.
This message is displayed when you press in
the screen other than the Utility Stitch, or press
in the screen other than the Utility Stitch or
Character/Decorative Stitch.
This key does not operate when the needle is down. Raise the
needle and press the key again.
This message is displayed when a key on the LCD display is
touched while the needle is in the down position.
This pattern cannot be sewn with this mode. This message is displayed when the selected stitch is not
available for the specific function.
This stitch is not “Dual Feed Mode” compatible. This message appears when the dual feed foot cannot be used
with the current stitch. Select other stitch. (see page B-67)
This USB media cannot be used. This message is displayed when you try to use incompatible
media.
This USB media is incompatible. This message is displayed when you try to use incompatible
USB media. For a list of compatible USB media, visit
“ http://solutions.brother.com
”.
Transmitting by USB This message is displayed while the USB media is
transmitting.
Turn off the power and replace the needle plate. This message is displayed when you try to sew with a stitch
other than a middle needle position stitch while the single-hole
needle plate is installed.
This message is displayed when the needle plate is removed
with the machine on or when the machine is turned on and
“Embroidery” or “Embroidery Edit” mode is selected (see page
B-24).
USB media error This message is displayed when an error occurs with the USB
media.
USB media is not loaded. Load USB media. This message is displayed when you try to recall or save a
pattern while no USB media is loaded.
Use the presser foot lifter button to lower the presser foot. This message is displayed when a button, such as the
“Start/Stop” button, is pushed while the presser foot is raised.
Marks Error Messages Cause/Solution