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Page 32 Appendix C: Global Support Services
Perform diagnostics. The system diagnostics in the management interface
provides a series of diagnostic tools to help you troubleshoot common network
problems.
Visit <http://www.sonicwall.com/us/support.html> Select your product,
service, or operating system from the drop-down menus. Search the
SonicWALL Knowledge Base, check for new downloads or get help from the
SonicWALL user community through the Discussion Forum. SonicWALL’s
support website covers all aspects of support, from basic set-up and how-to
information to more detailed technical notes and FAQs.
View the security dashboard. SonicWALL security appliances include a built-
in security dashboard that gives you insight into regional and global threats to
your network. You can create and distribute reports on anti-virus, anti-spyware,
intrusion prevention, instant messaging, peer-to-peer activities, anti-spam, and
anti-phishing.
1
You are also kept up to date on the status of all the security
service subscriptions that are vital to the health of your network.
1. Not all reports are available on every product.